Function, structure, characteristics, diseases and disorders

I completed a 3 year Hair, Beauty & Wigmaking course at Havering College in 1984, working as a hairdresser and therapist in hotels, salons and spas in Romford, Cornwall and Reading, until 1988 when I established my first business within a hairdressing salon in Chelmsford. After a year I enrolled on a teacher training course and returned to Havering College in a sessional post, becoming a full time lecturer in 1992. I was introduced to City & Guilds by my head of department and quickly became an examiner and involved in the development and introduction of NVQs.  I was fortunate to be chosen to become one of the first  external verifiers and held the post of Hair & Beauty Regional Lead Verifier for London & South East for several years. I loved this role, however gave it up in 2001 when I left Havering College to set up my own training centre. The training organisation has changed greatly over the past fifteen years to meet the demands of learners and the industry. I have maintained a semi-active role as a consultant with City & Guilds working on a variety of product developments, in particular with the assessment team. 

Having delivered funded provision for the majority of the business’ life, the organisation has taken a change in direction: I now offers City & Guilds qualifications to mature private learners who are helped to create their own flexible learning plan incorporating the units they would like to study. I also helps those who have already undergone non regulated qualification training, to achieve formal qualifications by working on an individual basis to ‘fill in the gaps’ to support this she has contacts around the UK and has developed online training resources.

My main focus is enhancing the quality of the learner’s journey, whilst meeting the industry’s needs and expectations to create quality provision.